https://bankheadtech.com/legal/sms_privacy_policy
Bankhead Technologies – Privacy Policy
Effective Date: 2025-07-17
Last Updated: 2025-07-17
At Bankhead Technologies (“we”, “our”, or “us”), we respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you communicate with us via SMS text messages, our website, or other contact channels.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, email address, company name
- Message Content: Information provided via SMS, including text, images, or attachments
- Service Interaction Data: Timing and frequency of your communication with us
We do not collect sensitive personal information unless explicitly provided by you for support purposes.
2. How We Use Your Information
Your information is used solely to:
- Respond to your inquiries and support requests
- Provide service updates and technical communication
- Confirm appointments or provide ticket-related information
- Maintain internal logs and client service history
We do not use your data for advertising or unsolicited marketing.
3. Sharing Your Information
We do not sell or rent your personal data.
We may share your information only with:
- Employees or contractors of Bankhead Technologies providing support
- Service providers necessary for the delivery of SMS (e.g., RingCentral,Microsoft, telecom carriers)
- Legal authorities, if required by law or court order
- SMS consent is not shared with third parties.
4. Your SMS Privacy Rights
You may:
- Opt out of SMS communication at any time by replying STOP
- Messaging frequency may vary.
- Message and data rates may apply.
- Request access or deletion of your SMS-related data by contacting us
- For assistance, text HELP or visit our website at www.bankheadtech.com.
- Update your contact information to ensure accurate service
- Visit Privacy Policy for privacy policy and Terms for Terms of Service.
5. Data Retention
We retain communication records only as long as needed for support or business purposes, unless otherwise required by regulation.
6. Security
We use reasonable administrative and technical safeguards to protect your information. No system is perfectly secure, but we strive to keep your data safe.
7. Third-Party Links
This policy applies only to Bankhead Technologies. Our site or messages may contain links to third-party platforms (e.g., ticket portals, documentation), which are governed by their own privacy practices.
8. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on our website, and the “Last Updated” date will reflect the latest version.
Contact Us
Bankhead Technologies
623 South Seminary St
Suite #132
Florence, AL 35630
Phone: 256-415-6887
Email: rc.sms@bankheadtech.com
Website: https://bankheadtech.com