BTI | IT Services for Local & Municipal Government

Responsive, Reliable IT for Local Government Operations.

 

BTI provides structured, budget-conscious managed IT services for cities, counties, and municipal departments — focused on continuity, compliance, and community trust.

About

Why Municipal Clients Choose BTI

Local governments deliver essential public services every day — from utilities to permitting to public safety. When your systems fail, the impact is immediate and highly visible.

BTI helps municipal governments stabilize and support their IT operations with scalable, secure, and well-documented managed services. Whether you need to maintain legacy platforms, modernize citizen-facing tools, or respond faster to technical issues, we bring professional-grade support with a local-government mindset.

Budget-aligned flat-rate service models

Rapid response support with citizen-facing urgency

Procurement assistance for local government RFP and bidding

Familiarity with common municipal software (e.g., Tyler Tech, CivicPlus, GIS, asset mgmt.)

Compliance help for HIPAA (public health), CJIS (law enforcement), and open records requests

Optional co-managed models to extend limited IT staff capacity

CHALLENGES

Municipal IT Challenges We Resolve

Challenge

BTI Solution

No full-time internal IT department

BTI becomes your IT team — or augments your part-time tech staff

Outdated systems affecting public services

Gradual modernization strategies aligned with public trust and funding

Compliance and audit stress with limited documentation

Clear policies, log tracking, and on-demand report generation

Public portal or service outages

24/7 alerting, support escalations, and citizen-facing response planning

Budget restrictions and timing cycles

Phased support engagements, documented ROI, and scope-flexible proposals

About

Core Local Government IT Services

Endpoint + Server Support for Municipal Staff

Police, Fire, and Utility Department System Support

Secure Wi-Fi and Network Segmentation in Public Buildings

Website, Portal, and Email System Support

Public Records Archiving + Request Logging

Data Backup + Continuity for Local Systems

Mobile Device Support for Inspectors, Field Staff, and Officials

RFP + Procurement Collaboration for Long-Term Tech Planning

SERVICES

The BTI Advantage for Local Government

“When your systems fail — the public feels it.”

BTI supports municipalities with scalable IT that works behind the scenes to keep your services online, your staff empowered, and your systems defensible. We understand the balance between control, cost, and public trust — and we build partnerships that reflect it.

Let’s Make Local Government IT More Stable, Secure, and Supportable.

Talk to BTI about a service plan that aligns with your mission, your mandate, and your budget.

Schedule a Local Government Strategy Call