BTI | IT Services for Local & Municipal Government
Responsive, Reliable IT for Local Government Operations.
BTI provides structured, budget-conscious managed IT services for cities, counties, and municipal departments — focused on continuity, compliance, and community trust.
About
Why Municipal Clients Choose BTI
Local governments deliver essential public services every day — from utilities to permitting to public safety. When your systems fail, the impact is immediate and highly visible.
BTI helps municipal governments stabilize and support their IT operations with scalable, secure, and well-documented managed services. Whether you need to maintain legacy platforms, modernize citizen-facing tools, or respond faster to technical issues, we bring professional-grade support with a local-government mindset.
Budget-aligned flat-rate service models
Rapid response support with citizen-facing urgency
Procurement assistance for local government RFP and bidding
Familiarity with common municipal software (e.g., Tyler Tech, CivicPlus, GIS, asset mgmt.)
Compliance help for HIPAA (public health), CJIS (law enforcement), and open records requests
Optional co-managed models to extend limited IT staff capacity
CHALLENGES
Municipal IT Challenges We Resolve
Challenge |
BTI Solution |
No full-time internal IT department |
BTI becomes your IT team — or augments your part-time tech staff |
Outdated systems affecting public services |
Gradual modernization strategies aligned with public trust and funding |
Compliance and audit stress with limited documentation |
Clear policies, log tracking, and on-demand report generation |
Public portal or service outages |
24/7 alerting, support escalations, and citizen-facing response planning |
Budget restrictions and timing cycles |
Phased support engagements, documented ROI, and scope-flexible proposals |
About
Core Local Government IT Services
Endpoint + Server Support for Municipal Staff
Police, Fire, and Utility Department System Support
Secure Wi-Fi and Network Segmentation in Public Buildings
Website, Portal, and Email System Support
Public Records Archiving + Request Logging
Data Backup + Continuity for Local Systems
Mobile Device Support for Inspectors, Field Staff, and Officials
RFP + Procurement Collaboration for Long-Term Tech Planning
SERVICES
The BTI Advantage for Local Government
“When your systems fail — the public feels it.”
BTI supports municipalities with scalable IT that works behind the scenes to keep your services online, your staff empowered, and your systems defensible. We understand the balance between control, cost, and public trust — and we build partnerships that reflect it.
Let’s Make Local Government IT More Stable, Secure, and Supportable.
Talk to BTI about a service plan that aligns with your mission, your mandate, and your budget.
