BTI | IT Support for the Health & Medical Sector
Secure, Compliant, Always-On IT for Modern Healthcare.
From fast-growing startups to established professional service firms, BTI delivers flexible and responsive IT solutions that empower your day-to-day operations — and prepare you for tomorrow’s challenges.
About
Why Healthcare Clients Choose BTI
Healthcare organizations face unique IT demands: security requirements are strict, downtime is dangerous, and systems must function flawlessly under pressure. At BTI, we’ve developed deep expertise in supporting clinics, hospitals, and healthcare groups – ensuring their systems are secure, compliant, and ready when patients need them most.
We deliver dependable, structured, and smart MSP services tailored specifically for medical operations of all sizes.
HIPAA-aware service desk teams
Fast, secure, and audited support - U.S.-based, always professional
Structured incident response aligned with healthcare SLAs
Multi-device, multi-location endpoint security
Documented compliance assistance (including OCR, HHS, and state-level audits)
Familiarity with common EMR/EHR platforms (eClinicalWorks, athenahealth, NextGen, etc.)
CHALLENGES
Key Challenges We Resolve
|
Healthcare Challenge |
BTI Solution |
|
HIPAA, HITECH, and privacy audits |
Built-in compliance frameworks, secure access controls |
|
Downtime risks (life-critical systems) |
24/7 monitoring, uptime planning, redundancy consulting |
|
Medical staff frustration with tech |
Fast, knowledgeable, tiered support – no “basic helpdesk” experience |
|
EMR/EHR slowdowns |
Infrastructure tuning and vertical-specific systems optimization |
|
Device sprawl & BYOD risk |
Standardized endpoint management + mobile security stack |
SERVICES
Health & Medical Sub-Sectors We Serve
Use these links to explore our tailored solutions by medical organization type:
Hospitals
Large-scale, multi-floor, multi-specialty environments with 24/7 uptime requirements and heavy EHR loads.
Medical Centers
Mid-sized facilities, urgent care centers, and walk-in clinics needing full-stack IT and secure multi-location coordination.
Medical Groups
Multi-practitioner organizations needing secure shared platforms, scheduling, imaging systems, and billing integration.
Independent Medical Practitioners
Solo or boutique providers looking for smart, affordable IT that complies with regulations and keeps them competitive.
SERVICES
How We Work with Medical Clients
“You’re in the business of saving lives. We’re in the business of making sure your systems don’t get in the way.”
BTI doesn’t approach healthcare IT the way we approach a law office or a warehouse. We recognize the nuances of clinical workflows, charting timelines, secure messaging, and compliance audits. Our teams are trained not just in technology – but in the language and rhythm of medical environments.
Let BTI Help You Deliver Better Care Through Better IT.
Book a call with a healthcare-aligned strategist today.
