Bankhead Technologies Latest Blog Posts
Articles
Blog Posts
What to Do in Case of a Cyberattack (Step by Step)
Article Summary: If your business is hit by a cyberattack, the first hour matters. Disconnect the affected devices from the network instead of powering them off, call your IT provider by phone, and leave the evidence in place. If money was wired to a scammer, call...
What Are Passkeys, and Should Your Business Use Them?
Article Summary: A passkey lets you sign in to an app or website using the same fingerprint, face, or PIN you use to unlock your phone or laptop, with no password to type. It's built on a security standard called FIDO that can't be phished, because the passkey only...
Still on Windows 10? Here’s Why You’re Putting Your Business at Risk
Article Summary: Windows 10 reached the end of Microsoft support on October 14, 2025, which means it no longer gets security updates. The computers still work, but any new flaw found in Windows 10 will never be fixed, which makes them easier to attack and can cause...
Does Your CPA Firm’s WISP Actually Hold Up?
Every firm that prepares tax returns is required to have a Written Information Security Plan. Most do. The harder question is whether yours would survive the moment someone actually asks to see it. A client. An insurer. The IRS. For a lot of firms, the honest answer...
Who Can See What Your AI Note-Taker Records?
Article Summary: AI note-takers join your meetings, transcribe everything said, and save the recording and summary to the vendor's servers. Who can see that recording depends on the tool. Some keep your data inside your own Microsoft or Google environment and never...
How to Stop Scammers from Sending Emails in Your Company’s Name
Article Summary: Email spoofing is when a scammer sends a message that appears to come from your domain, often to trick your clients or staff into paying a fake invoice or changing banking details. Three DNS records (SPF, DKIM, and DMARC) prove that a message really...
QR Code Scams: What They Are and How to Protect Your Business
Article Summary: A QR code scam, sometimes called quishing, hides a malicious web link inside a QR code. Because the link is buried in an image instead of written as text, it slips past the email filters that normally catch bad links, and scanning the code usually...
How Small Business Ransomware Attacks Work (And How to Protect Against Them)
Small businesses are the most common ransomware target by volume of incidents, even though many small business owners assume hackers focus on larger organizations. A 22-person company has enough revenue to be worth attacking, no dedicated security team to defend it,...
How to Answer Cyber Insurance Renewal Questions Without Voiding Your Policy
If you have a cyber insurance renewal coming up, the application is probably longer than the one you filled in last time. It's also more specific. Each new question maps to a control that, if missing, allowed a major 2023 or 2024 claim to escalate. The wording...
Why Bad Onboarding Is the Real Cause of Messy Offboarding
By the time an employee hands in their notice, the decisions that will make their departure clean or messy have already been made. They were made in the first weeks of the person's tenure, when nobody was paying close attention because the new hire had just arrived...
Frequently Asked Questions
What does Bankhead Technologies do?
Bankhead Technologies provides managed IT services, cybersecurity, network support, help desk support, and more for businesses. We help companies reduce downtime, improve security, and keep their technology running smoothly with proactive support and maintenance.
Do you offer remote IT support or only on-site service?
We offer both. Many issues can be resolved quickly through secure remote support, but we also provide on-site service when hands-on assistance is needed for your office, network, or equipment.
How is managed IT different from break/fix IT support?
Break/fix support is reactive—you call when something stops working. Managed IT is proactive—we continuously monitor and maintain your systems to reduce downtime, improve reliability, and address problems before they become major disruptions.
What types of businesses do you work with?
We work with a variety of businesses and organizations, including professional offices, medical and dental practices, accounting firms, and other small to midsize businesses that need reliable IT support and cybersecurity guidance.
What areas does Bankhead Technologies serve?
We are based in the Shoals area of Alabama and serve businesses in Florence, Muscle Shoals, Sheffield, Tuscumbia, and surrounding areas. We also provide remote IT support for businesses across the United States.
What are managed IT services?
Managed IT services are ongoing technology support services provided for a predictable monthly fee. Instead of waiting for something to break, we proactively monitor systems, perform maintenance, manage updates, and help prevent issues before they impact your business.
Do you offer flat-rate monthly IT support plans?
Yes. Bankhead Technologies offers flat-rate monthly IT support options so businesses can plan their technology costs more predictably. Our goal is to provide dependable support without surprise repair bills.
How do I know if my business needs managed IT services?
If your business experiences frequent downtime, slow support response times, recurring computer issues, security concerns, or uncertainty about backups and updates, managed IT services can help create a more stable and secure technology environment.