BTI | Managed Network Services in the Shoals, AL
Smart Networks Keep Smart Businesses Moving.
BTI’s Managed Network package ensures that your firewalls, switches, wifi access points, and internet connections are professionally configured, secured, and maintained – so your business stays secure, protected, and connected – even to 99.999% uptime with automatic internet failover.
SERVICES
Manged Network
BTI’s Managed Network package delivers fully monitored, fully supported, and strategically maintained network infrastructure – designed to prevent outages, enforce security, and maximize uptime.
This package forms a foundation for clients wanting full MSP support – especially those wanting to enroll in General IT Support, which requires a clean, documented, and supported network.
About
Why Managed Networks Matter
Whether you’re a small office or a multi-site operation, your network is the digital backbone of your organization. From firewalls and switches to Wi-Fi and ISP handoffs, a misconfigured or neglected network will eventually become a bottleneck – or even a critical breach risk.
Proactive detection of outages and bottlenecks
Streamlined support of access connectivity and hardware performance
Secure connectivity from ISP to Network Devices to all User Endpoints
Establishment of compliant cybersecurity and breach protection

About
Network Types Supported
Single-location LANs
Multi-site WANs
Layer 2 and Layer 3 VLAN segmentations
Site-to-Site VPNs
Guest Wi-Fi + Secure Staff Wi-Fi + Multi-Segmented Wifi
ISP-integrated firewalls
Hybrid-cloud or cloud-first networking scenarios
SERVICES
Requirements for General IT Support Eligibility
Clients must have this Managed Network package in place and active in order to purchase General IT Support, unless they are a software-only or 100% cloud client.
This ensures BTI’s support team can effectively diagnose and resolve endpoint issues that depend on reliable, standardized network configuration.
About
Why Clients Love This Package
Internet outages are eliminated with auto-failover
Without failover, issues are still rare and quickly addressed
Wi-Fi is properly segmented, fast, and secure
Dependable uptime and connectivity for critical systems and devices
Cyber risks are reduced through firmware and config enforcement
Make Your Network Work for You - Not Against You.
Let BTI build and maintain a secure, reliable, and well-documented network you can count on.
