BTI | IT Services for Industrial & Manufacturing Operations
End-to-End IT Support for Complex Manufacturing Environments.
From shop floor automation to back office coordination, BTI provides structured, secure, and responsive IT services for industrial and manufacturing organizations.
About
Why Industrial Firms Choose BTI
Manufacturing companies don’t just need “tech support.” They need operational continuity. A delay on the line is a delay in fulfillment, in payment, in reputation.
BTI supports industrial clients across their entire operation – from production floor systems and OT devices to business-side platforms and executive reporting. Whether you’re running CNC machines and SCADA software, or inventory systems and payroll, we ensure every endpoint, network, and user is aligned for uptime, visibility, and scale.
Support for both production-side and office-side IT environments
Experience with hybrid OT/IT infrastructure
Factory-to-HQ secure connectivity and device visibility
Downtime prevention protocols + emergency support
Vendor mediation for machinery, software, telecom, and ERP tools
Cybersecurity designed for physical operations
VoIP + communication tools aligned to warehouse/shop floor needs
CHALLENGES
Challenges We Help Manufacturing Clients Resolve
|
Challenge |
BTI Solution |
|
Downtime halts production or shipping |
24/7 monitoring, alerting, and on-call emergency escalation |
|
Disconnected production and office systems |
Network integration, cloud sync, and shared access environments |
|
Aging machines with no vendor support |
Legacy system adaptation and vendor engagement services |
|
Security gaps from production-side devices |
Endpoint protection + firewall policies for industrial hardware |
|
Confusing tech sprawl across plants and facilities |
Standardization plans, inventory audits, and multi-site rollout support |
SECTORS
Industrial Sectors We Serve
Warehousing
Inventory-driven operations with scanning devices, Wi-Fi needs, and real-time order syncing.
Manufacturing Plants
Production-intensive environments requiring secure OT/IT alignment, downtime prevention, and compliance-ready infrastructure.
About
Core Services for Manufacturing Clients
Plant Network Optimization + Secure Segmentation
Warehouse Wi-Fi, RFID & Mobile Scanner Integration
ERP, MES, and Inventory Platform Support
Office IT Support: Accounting, HR, Procurement, Admin
Remote Monitoring for CNC, SCADA, PLC-Connected Devices
Email, Identity + Access Management Across Teams
Cloud + On-Premise Hybrid Environments
Secure Communication Tools for Floor + Office Coordination
OT/IT Cybersecurity Assessment + Plan Development
Business Continuity + Disaster Recovery Planning
SERVICES
The BTI Advantage for Industrial Organizations
“We support the systems that support production – and the people behind them.”
BTI’s strength is its ability to support operations holistically. We treat your plant and your back office with the same urgency and structure – because success on the floor depends on visibility, integration, and uptime at every layer of the business.
Let’s Build IT That Keeps Your Production - and Your People - Moving.
Talk to BTI today and let’s design an industrial IT support system that works front to back.
