Managed IT Services The Shoals Can Trust
Expert IT support for small and mid-sized businesses in Florence, Muscle Shoals, Sheffield, Tuscumbia, and surrounding areas. From network management to cybersecurity and cloud migrations — Bankhead Technologies keeps your business connected, secure, and productive.
SERVICES
What We Do
At Bankhead Technologies, we deliver full-spectrum IT solutions designed to keep your business running smoothly and securely. From proactive network monitoring and data backups to cloud productivity and cybersecurity, our team supports every layer of your technology infrastructure. Whether you’re in Florence, Muscle Shoals, Sheffield, Tuscumbia, or across the country, we provide reliable, responsive IT management tailored to your goals.
General IT Support
Covers day-to-day support for desktops, users, printers, applications, and other tech needs. Includes onboarding/offboarding, ticketing, helpdesk, and user training.
Managed Network
Full monitoring, security, and lifecycle management of firewalls, switches, and wireless access points. Includes LAN diagramming, firmware patching, and ISP/vendor support.
RMMS for Desktop
Remote Monitoring, Management & Security for desktop computers. Includes antivirus, vulnerability patching, threat response, and automated alert handling.
Backup & Recovery
Managed cloud/local/hybrid backup options with daily backup verification, encrypted storage, retention policies, and disaster recovery planning.
Cloud Productivity
Support for cloud-based collaboration and productivity tools like Microsoft 365 and Google Workspace. Includes email, file sharing, user management, and policy enforcement.
RMMS for Server
Monitoring and patching of Windows/Linux servers – physical, virtual, or cloud-hosted. Includes event log auditing, disk health alerts, and scheduled maintenance windows.
Telecom
Management of local and cloud-based phone systems, call routing, user provisioning, voicemail, and endpoint firmware. Includes vendor coordination and issue resolution.
Login Security
Implementation and management of secure user login systems, tools, and policies – finally made easy. Includes MFA, SSO, password policies, secure login sharing, identity control, and compliance alignment.
Web Hosting
BTI-managed hosting for websites, including WordPress maintenance, security patching, plugin updates, SSL, and performance monitoring. *Website development and major changes or projects billed separately via FFP.
Approach
Professional IT Services & Technology Consulting
Our consulting approach goes beyond fixing problems — we help your business plan for the future. Whether you’re upgrading hardware, migrating to the cloud, or improving network security, Bankhead Technologies provides expert guidance every step of the way. Our team partners with organizations across the Shoals area and beyond, ensuring your IT investments are strategic, scalable, and built for long-term success.
Keeping Shoals-Area Businesses Connected, Secure, and Growing
Your business deserves technology that works seamlessly — not systems that slow you down. At Bankhead Technologies, we design, implement, and manage fully integrated IT environments built for performance, security, and scalability. From cloud migration to network monitoring, we keep your technology running so you can focus on what matters most: your business.
Five Spheres. One Mission.
At Bankhead Technologies, every service we provide connects to one mission — to manage, secure, and optimize your business technology so you can stay focused on growth. Through proactive monitoring, reliable support, and seamless connectivity, our five core pillars ensure your systems stay protected, efficient, and ready for what’s next.
Secure
Manage
Support
Connect
Monitor
TESTIMONIALS
What People Are Saying
Our clients across the Shoals area trust Bankhead Technologies to keep their businesses running efficiently and securely. We’re proud to deliver responsive IT support, reliable solutions, and long-term partnerships that help local companies grow with confidence. Here’s what some of our clients have to say about working with our team.
Bankhead Technologies has been a huge win for our practice. They keep our systems running smoothly, respond fast when anything pops up, and make sure our team can stay focused on patients instead of tech issues. It’s a relief knowing we have a dependable IT partner.
In our line of work, reliability and professionalism matter. Bankhead Technologies has been responsive, respectful, and dependable—keeping our systems working smoothly so we can focus on families without worrying about technology issues
During tax season, we can’t afford slow systems or downtime. Bankhead Technologies keeps our environment stable and handles issues quickly. Their support gives us confidence that our technology won’t be the thing that holds us back when it matters most.
Our team depends on technology to stay organized and responsive to tenants. Bankhead Technologies helped streamline and stabilize our setup, which has improved day-to-day efficiency. Support is fast, and issues get resolved without finger-pointing
We Are Here To Help!
Office
Florence, AL 35630
Hours
M-F: 8am – 6pm
S-S: Closed
Call Us
256-415-6887