BTI | RMMS for Desktop
Proactive Monitoring and Security for Every Workstation.
BTI’s RMMS for Desktop package keeps your endpoints healthy, secure, and supportable – with 24/7 oversight, managed patching, alerting, and cyber threat detection and protection baked in.
SERVICES
What Is RMMS?
Remote Monitoring, Management, and Security (RMMS) refers to the toolset and support framework that lets BTI monitor and manage your workstations remotely and proactively – rather than waiting for something to break.
With RMMS, your devices stay patched, protected, and predictable – reducing tickets, improving uptime, strengthening your overall cybersecurity posture, and drastically reducing repair times.
This service is foundational – and provides the technical layer that makes scalable, effective, efficient support possible.
About
Why RMMS for Desktop Matters
Critical patches are managed and applied safely and properly
Antivirus scans and threat mitigation run continuously
Hardware and software audits help track what’s really in use
BTI receives instant alerts on high-risk issues - and can respond before they become disasters
Desktop users experience fewer disruptions and more consistency
Facilitates efficient application installs, removals, and targeted updates
RMMS is the foundation for fast remote support

About
Why BTI Requires RMMS Before General IT Support
Without RMMS, BTI can’t ensure:
Devices and software versioning kept up to date and standardized
Prevention of unnecessary support issues from lack of management
Efficient support delivery and resolution times
Consistent endpoint cybersecurity and compliance
This package is a prerequisite for scalable, supportable MSP engagement.
About
Why Clients Love This Package
Users don’t need to “report” many issues - BTI is already alerted
Threats are detected and neutralized in real time
Devices stay updated, without user intervention
All necessary monitoring, maintenance, management, and protection software included
Satisfies compliance frameworks with reporting/logs
Protect Your Users. Secure Your Devices. Stay Ahead of the Curve.
Let BTI handle your workstation fleet with continuous monitoring and proactive management.
