BTI | IT Services for Mid-Market Organizations

Scalable IT That Grows With Your Business.


Hospitals can’t afford downtime, data exposure, or disjointed systems. BTI delivers structured, compliant, and fully managed IT environments designed for around-the-clock medical operations. 

About

Why Mid-Market Clients Choose BTI

Mid-sized organizations are under pressure from both sides: complex enough to need serious IT discipline, but lean enough to still feel every outage, delay, and budget decision.

BTI partners with mid-market firms to provide structured, responsive, and forward-looking IT services — helping you scale smoothly without overbuilding or overspending. Whether you need full outsourcing or co-managed support, we help you manage today while planning for tomorrow.

Co-managed or fully managed IT options

Help augmenting internal IT staff without political friction

Strategic support for compliance, growth, and documentation

Budget clarity with service flexibility

Experience supporting rapid expansion — new hires, new sites, new systems

Friendly, accountable support from a team that knows your name and goals

CHALLENGES

Mid-Market Challenges We Resolve

Challenge

BTI Solution

Overwhelmed internal IT staff

Tiered support, co-management, and proactive planning that reduces fire drills

Disconnected systems between departments or locations

Network unification, centralized identity, and SaaS alignment

Increasing regulatory or industry compliance needs

Policy frameworks, documentation support, and audit preparation

Shadow IT and unauthorized software

SaaS visibility, access control, and user onboarding discipline

Lack of long-term IT strategy

Roadmapping, budget planning, and quarterly IT leadership check-ins

About

Core Mid-Market Services

Co-Managed Helpdesk + Remote Support

Endpoint + Server Lifecycle Management

Microsoft 365 / Google Workspace Administration

Network Infrastructure Monitoring + Optimization

Backup, Business Continuity, and Disaster Recovery

User Onboarding/Offboarding SOPs

IT Budgeting + Strategic Roadmapping

Security Policy Development + Training

SERVICES

The BTI Advantage for Mid-Market Clients

“You’re not small anymore — and your IT shouldn’t be either.”

BTI brings structure and scale to your environment — without getting in the way of what already works. Whether you’re formalizing support, reducing risk, or just taking pressure off your internal team, we help you mature your IT without overcomplicating it.

Let’s Build the IT System That Matches Your Momentum.

Talk to BTI about a right-sized, future-ready IT plan for your growing organization.

Book a Mid-Market Strategy Call